• Legal
Terms & Conditions
Last updated: October 19, 2026
1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and VANGAI LLC ("we," "us," or "our") governing your access to and use of the website located at vangai.io (the "Site") and any related services, content, features, or functionality offered through the Site (collectively, the "Services"). By accessing or using the Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms in their entirety, you must not access or use the Site or Services.
2. Description of Services
VANGAI LLC provides artificial intelligence strategy, consulting, automation, custom AI agent development, and related professional services. The specific scope, deliverables, timelines, and fees for any engagement are defined in a separate written statement of work or service agreement executed between VANGAI LLC and the client. In the event of a conflict between these Terms and a fully executed service agreement, the service agreement shall control with respect to the engagement it governs. We reserve the right to modify, suspend, or discontinue any aspect of the Site or Services at any time without prior notice.
3. Eligibility and Acceptable Use
You represent and warrant that you are at least eighteen (18) years of age and have the legal capacity to enter into these Terms. You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You shall not: (a) use the Site in any manner that violates applicable local, state, national, or international law or regulation; (b) attempt to gain unauthorized access to any portion of the Site, its systems, or networks; (c) transmit any malicious code, or engage in any activity that disrupts or interferes with the Site; (d) scrape, harvest, or collect information about other users without consent; or (e) misrepresent your identity or affiliation with any person or entity.
4. Intellectual Property Rights
All content on the Site, including without limitation text, graphics, logos, icons, images, audio, video, software, and code, is the exclusive property of VANGAI LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for its intended purpose. Custom deliverables developed for a client become the property of that client upon receipt of full payment, unless otherwise agreed in writing. VANGAI LLC retains all rights to its pre-existing tools, frameworks, methodologies, and know-how used or developed in the course of providing Services.
5. Confidentiality
VANGAI LLC treats all non-public client information obtained in the course of an engagement as strictly confidential. We do not sell, share, or disclose client confidential information to third parties without prior written consent, except as required by law, regulation, or valid legal process, or to service providers bound by confidentiality obligations who assist in delivering the Services.
6. SMS Messaging Program Terms (A2P/10DLC)
VANGAI LLC offers two separately consented SMS programs: informational messages, including appointment confirmations, reminders, and responses to inquiries; and marketing messages, including offers and promotions concerning our AI services and CRM platform. By affirmatively selecting the applicable, optional checkbox and submitting your mobile number on our contact form, you expressly consent to receive automated text messages from VANGAI LLC for that selected purpose at that number. Marketing consent constitutes your electronic written consent to recurring automated marketing messages. Neither checkbox is preselected, and consenting to one program does not constitute consent to the other. Submitting an inquiry, booking an appointment, or providing a phone number alone does not enroll you in either program. Consent is not a condition of purchase, and you may submit an inquiry without consenting to SMS. Message frequency varies based on appointments, inquiries, and the marketing program. Message and data rates may apply. To revoke consent, reply STOP to any message; you will receive one opt-out confirmation and no further messages from that sending program unless you expressly opt in again. For assistance, reply HELP or contact info@vangai.io or +1 (763) 292-9877. You may also request withdrawal through info@vangai.io. You may also revoke consent in writing by mailing VANGAI LLC, 202 N Cedar Ave Suite 1, Owatonna, MN 55060 or emailing info@vangai.io. You can also call +1 (763) 292-9877 for assistance. Carriers are not liable for delayed or undelivered messages. We do not sell, rent, or share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties for their own purposes. Service providers may process the minimum information necessary solely on our behalf to deliver the messaging service, subject to confidentiality and data-protection obligations. See our Privacy Policy at https://vangai.io/privacy.
7. Payment and Refunds
Payment terms, including fees, invoicing schedules, and deposit requirements, are defined in individual service agreements. Unless otherwise stated in a written agreement, deposits are non-refundable, and refund eligibility for project payments is determined on a case-by-case basis at VANGAI LLC's sole discretion. Late payments may accrue interest at the rate specified in the applicable service agreement or, if none is specified, the maximum rate permitted by law.
8. Disclaimers
THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. VANGAI LLC DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, NOR THAT ANY PARTICULAR BUSINESS OUTCOME, REVENUE INCREASE, OR PERFORMANCE RESULT WILL BE ACHIEVED THROUGH THE SERVICES.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VANGAI LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. VANGAI LLC'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO VANGAI LLC IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless VANGAI LLC and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site or Services, your violation of these Terms, or your violation of any rights of any third party.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved through final and binding arbitration, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
12. Changes to These Terms
We reserve the right to modify these Terms at any time at our sole discretion. Updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of the Site or Services following the posting of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
13. Contact Information
For questions regarding these Terms and Conditions, please contact us at info@vangai.io or +1 (763) 292-9877, or through the contact form on our Site. You may also write to us at VANGAI LLC, 202 N Cedar Ave Suite 1, Owatonna, MN 55060.